What is it?
Ringover is a cloud telephony system. Performy connects through webhooks: whenever a call ends, Ringover notifies Performy, which analyzes it automatically against your playbook — no one has to upload recordings by hand.
Activate the integration and generate your webhook_secret
From the Performy admin panel, activate the Ringover integration. You'll get a unique integration_id and a webhook_secret that Ringover will use to authenticate every event it sends.
Configure the webhook in Ringover
In your Ringover account, add a webhook pointing to https://api.performy.ai/api/webhooks/phone/ringover/{integration_id}/ and enter the webhook_secret in whichever authentication field your account uses. Ringover signs its webhooks in three different ways depending on the account — HMAC, JWT, or a static token in the Authorization header — and Performy auto-detects which one yours uses, no extra configuration needed.
Every call triggers the event
When a call ends, Ringover sends the event to Performy, which validates the signature, normalizes the data (duration, participants, call direction) and discards duplicates before processing anything.
Analysis runs on its own
Once the recording is available, Performy downloads it, transcribes it, and runs the full analysis against your playbook — with nothing left for you to upload or touch.
