USE CASES

The same system. Different sales teams.

From SDRs to Customer Success, Performy adapts the same sales execution system to every role on the team.

USE CASE 01

SDR: Pipeline Generation

The problem: managers can't hear every cold call, so SDR habits drift. Performy is the AI Sales Coach that audits every call against your Playbook and coaches each rep.

HOW IT WORKS

Every call audited against your Playbook

The rep runs the call. The AI listens and scores it against your Playbook. Each SDR gets specific feedback on what to fix next.

Every call

Audited, not sampled

Per rep

Coaching plan

Full visibility

Manager, no listening

FEEDBACK

Coaching after every call

Each call gets a Performance Score and clear feedback within a minute. The rep knows the skill gap to work on before the next call.

Under a minute

Feedback delivered

Performance Score

On every call

Skill gap

Named for the rep

TRANSFORMATION

The manager sees the whole team

Every SDR's Playbook Execution shows up in a Ranking. The manager spots skill gaps and coaches on data, not on the few calls they had time to hear.

Call Volume

Tracked

Lead Quality

Scored

Playbook Execution

Ranked

Coaching Gaps

Detected

USE CASE 02

AE: Discovery & Closing

The problem: deals slip and nobody knows why. Performy is the AI Sales Coach that audits every deal call and coaches discovery and closing.

HOW IT WORKS

The CRM updates itself after the call

The AE runs the call. Performy drafts the Follow-up and updates the CRM, so the AE spends the saved time selling, not typing.

BEFORE PERFORMY

Manual CRM entry — 45 min/day
Follow-up drafting — 30 min/day
Notes consolidation — 20 min/day

Total: ~1.5 hrs lost daily

WITH PERFORMY

CRM auto-filled — 0 min
AI follow-ups — 2 min review
Auto-summary — instant

Total: ~5 min — most admin time back

FEEDBACK

See how the deal followed the Playbook

Performy maps each call against your Playbook, stage by stage. The AE sees where discovery was thin and what to fix on the next call.

Introduction & Rapport

Completed — 2:30

Discovery Questions

Completed — 8:15

Value Proposition

In progress — partial coverage

Close & Next Steps

Pending

TRANSFORMATION

Coaching on the moments that lose deals

Performy flags where objections were mishandled and points to the Playbook move that works. The AE closes more with the same pipeline.

AI COACHING
The budget objection went unanswered. Your Playbook says: reframe on cost of the current problem before price.
Skill gap Objection handling

USE CASE 03

CS: Retention & Upsell

The problem: churn shows up after the fact. Performy is the AI Sales Coach that audits every account call and coaches reps to protect retention.

HOW IT WORKS

Every account call audited, not sampled

The rep runs the call. The AI listens and audits it against your Playbook in about a minute. No more random manual listening.

3h

Manual review

COMPRESSED

60s

AI analysis

FEEDBACK

A coaching plan for every rep

Each call becomes specific feedback. Performy shows the rep what met your Playbook and the skill gap to work on next.

MG

Maria G. — Rep Feedback

Call #4872 — 12 min duration

72/100
Greeting and identification: Followed standard protocol
Problem acknowledgment: Skipped empathy step — customer frustration detected
Resolution provided: Correct and timely
Follow-up commitment: Vague timeline given — needs specificity

TRANSFORMATION

No promise slips through

Performy detects the commitments made on each call and tracks their Follow-up. The manager sees retention risk early, without listening to a single call.

"I'll send the updated contract by Friday"
FULFILLED
"Our team will resolve the billing issue today"
PENDING
"I'll schedule a demo for the new features"
OVERDUE

THE DIFFERENCE

Manual Process vs. Performy

Efficiency score — higher is better.

CRM Efficiency

45 min/day → 0 min

Manual
12%
Performy
100%

Call Analysis Speed

3 hrs → 60 sec

Manual
3%
Performy
98%

Coaching Coverage

~10% → 100%

Manual
10%
Performy
100%

Follow-up Speed

24 hrs → Instant

Manual
4%
Performy
100%

GET STARTED

See Performy in action
for your use case

Send us one call. We'll audit it against a Playbook and show the coaching your reps would get.